SYSTEM SUPPORT
Over time, IT support has become an increasingly central component in the evolution of Utixo. It is a service that we are constantly developing and enhancing, with the aim of offering companies concrete, qualified support that is ever closer to their operational needs.
Our approach is based on listening to the customer, timely intervention and the ability to propose effective solutions. We believe that stable, secure and efficient IT systems are today essential to ensure business continuity, productivity and growth for every organization.
Computer
We assess the security level of web applications by simulating real attacks, with the goal of identifying vulnerabilities exploitable by a potential attacker. The activity covers authentication, session management, access controls, application logic, and integrations with the back-end, following recognized methodologies such as those of OWASP. The result is a clear view of the risks and actions needed to protect the application.
Networks
We analyze the security of Android and iOS mobile applications to identify vulnerabilities that could compromise data, users, and back-end infrastructure. Testing includes code analysis, network communications, authentication mechanisms, and protections against reverse-engineering and tampering. The goal is to ensure that the app is secure even in realistic attack scenarios.
Server
We simulate an attack from the outside to assess the exposure of corporate systems on the Internet. The activity allows us to identify vulnerable services, misconfigurations, and weaknesses that can be exploited by unauthenticated external actors, providing a realistic snapshot of the security level of the corporate perimeter.
IT Systems
We assess internal network security by simulating the action of an attacker who has already gained initial access, such as through phishing or endpoint compromise. The activity aims to identify opportunities for lateral movement, privilege escalation, and weaknesses in internal systems, including Active Directory environments, to reduce the impact of any successful attack.
Computer
Workstations are the first point of contact between users and the corporate IT infrastructure. A slow, misconfigured or outdated computer can compromise daily productivity and generate slowdowns throughout the organization.
Utixo offers assistance on desktop PCs, notebooks, and business devices, acting on hardware and software issues, initial configurations, program installation, operating system upgrades, malfunctions, viruses, slowdowns, application errors, and user account management.
Our support also includes preventive maintenance activities, checking the status of devices, optimizing performance and configuring the tools needed for daily work, such as e-mail, office suites, printers, shared access, VPNs and enterprise software.
The goal is to ensure that users have reliable, safe and ready-to-use tools, reducing downtime and lost time.
Interested in finding out more? Contact us for a free consultation
Networks
The corporate network is the infrastructure that allows people, devices and services to communicate with each other. An unstable or improperly configured network can cause disruptions, slowness, data access problems, and difficulty using cloud or local services.
Utixo provides assistance on wired and wireless networks, LAN configurations, network equipment, switches, routers, firewalls, access points, Internet connections, VPNs, and remote access systems. We intervene to identify and resolve connectivity problems, signal instability, network conflicts, misconfigurations, security issues, or poor performance.
Interested in finding out more? Contact us for a free consultation
We also offer support in network design and reorganization, with emphasis on security, access segmentation, data protection, and infrastructure scalability.
An efficient network enables the enterprise to work seamlessly, access resources quickly and maintain secure connections between locations, remote users and cloud services.
Server
Operational heart of many enterprise infrastructures. They manage data, applications, access, shares, internal services, virtualized environments, and processes critical to daily operations.
Utixo offers support on physical, virtual and cloud servers, dealing with configuration, maintenance, monitoring, upgrades, access management, performance monitoring, security and service continuity. We intervene on Windows Server environments, Linux, virtualization systems, file servers, application servers, mail servers, databases, and hybrid infrastructures.
- Checking the status of systems
- Management of updates
- Resource control
- Log analysis
- Error resolution
- Permissions configuration
- interventions to improve reliability and performance
Interested in finding out more about this product? Contact us for a free consultation
Our support includes activities to check the status of systems, manage updates, monitor resources, analyze logs, resolve errors, configure permissions, and take action to improve reliability and performance.
Particular attention is paid to data protection, business continuity, and backup and recovery strategies, which are essential elements in reducing the risks associated with failures, human error, cyber attacks, or service interruptions.
Utixo offers support on physical, virtual and cloud servers, dealing with configuration, maintenance, monitoring, upgrades, access management, performance monitoring, security and service continuity. We intervene on Windows Server environments, Linux, virtualization systems, file servers, application servers, mail servers, databases, and hybrid infrastructures.
IT Systems
In addition to individual devices and equipment, every business uses a set of IT systems that must be managed in an integrated way. We are talking about cloud services, e-mail platforms, collaboration tools, backup, cybersecurity, user management, domains, permissions, enterprise applications, and complex digital environments.
Configuration
Maintenance
Check
Security
Optimization
Our goal is to ensure that the entire enterprise IT environment runs stably, securely and efficiently, reducing critical operational issues and preventing problems that could slow down daily work. Indeed, a well-managed IT infrastructure enables improved productivity, protects business data, and ensures business continuity.
We take care of the management and monitoring of IT systems, acting on both ordinary needs and more complex situations. This includes analyzing existing configurations, checking the status of services, optimizing resources, controlling access, and supporting the selection of solutions best suited to the company’s needs.
Special attention is paid to IT security, data protection, and prevention of external threats. Backups, antivirus, antispam, account protection, credential management and proper operating procedures are key elements in keeping the digital environment protected and reliable.
Interested in finding out more about this product? Contact us for a free consultation
